Privacy Policy for MyParkingWalla

Effective Date: October 9, 2025
Last Updated: November 7, 2025

Welcome to MyParkingWalla! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and services, including car parking, bike parking, bus parking, and nearby parking discovery.

By using MyParkingWalla, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

• Full name
• Email address
• Phone number
• Vehicle details (type, model, license plate)
• Payment information (securely processed via third-party gateways)

b. Location Information

With your permission, we collect your GPS location to:

• Show nearby parking spots
• Navigate to your selected parking location
• Track parking sessions

Background Location Access Disclosure

MyParkingWalla may collect and use your location data even when the app is closed or not in active use. This helps us provide key features such as:

• Real-time parking updates and availability notifications
• Automatic tracking of ongoing parking sessions
• Accurate route guidance and parking reminders

We only collect background location data after obtaining your explicit consent through an in-app prompt. You can withdraw permission at any time by changing your device’s location settings. Background location data is used solely for providing parking-related functionality and is never sold or shared with third parties for marketing purposes.

Our app displays a clear in-app disclosure explaining how and why location data is used before requesting access to background location permissions.

c. Usage Data

• Search and booking history
• Device information (type, OS version, app version)
• IP address and device identifiers
• Error logs and performance stats

2. How We Use Your Information

• Provide smart parking options for cars, bikes, and buses
• Show real-time nearby parking availability
• Process payments and manage bookings
• Send updates, offers, and support communications
• Improve app performance and user experience

3. Data Sharing

We do not sell your personal data. We only share it with:

• Parking providers to manage bookings
• Secure payment processors
• Service providers for technical support
• Government or legal authorities when legally required

4. Data Security

We use strong security measures:

• Encrypted communication (HTTPS)
• Secure servers and firewalls
• Access control and activity monitoring

No system is completely secure. Please keep your login details confidential and report suspicious activity promptly.

5. Your Choices

• Update or delete your profile at any time
• Disable location access via device settings
• Request account or data deletion by contacting us

6. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take immediate steps to delete such information from our records.

7. Child Safety Standards

MyParkingWalla is committed to maintaining a safe and secure environment for all users, including children. While our platform is not targeted toward children, we strictly adhere to child safety and data protection standards, including but not limited to:

• Compliance with the Children’s Online Privacy Protection Act (COPPA) and applicable local laws.
• Content moderation to ensure inappropriate content or language is not part of our services or communications.
• Restricted access to features requiring sensitive permissions (such as location, payments, and contact data).
• No collection, sharing, or selling of personal data related to children under 13 without verified parental consent.
• Security protocols to prevent unauthorized access, exposure, or misuse of any user data.

We encourage parents and guardians to monitor their children’s mobile app usage and to contact us immediately if they believe their child has accessed our services inappropriately or shared personal information.

To report concerns or request data deletion, please contact us at info@myparkingwalla.com.

8. Contact Us

If you have questions or concerns, contact us at:

📧 Email: info@myparkingwalla.com
📍 Office:
MARKTREE GLOBAL PRIVATE LIMITED
E-346, Bank Colony, Murlipura Scheme
Vishwakarma Industrial Area, Near Govt. School
Jaipur, Rajasthan, India, 302013

Thank you for choosing MyParkingWalla – Smart, Simple & Secure Parking.